Stock Shift Ltd – Terms and Conditions of Sale
Welcome to Stock Shift Ltd. By purchasing from our eBay store, you agree to the following Terms and Conditions. Please review them carefully before completing your order.
1. Company Information
Business Name: Stock Shift Ltd
Platform: eBay UK
Business Type: Online retail of general consumer goods, including (but not limited to) sunglasses, reading glasses, and other lifestyle, household, designer art collectables and seasonal products.
Contact: For all inquiries, please message us via the eBay messaging system.
2. Products
We offer a wide range of products, including:
Eyewear: Sunglasses, reading glasses, and accessories
Household Items
Lifestyle Products
Seasonal Goods
Other General Consumer Goods
All items listed are new and unused, unless clearly stated otherwise in the product description.
3. Prices and Payment
All prices are listed in GBP (£) and include VAT where applicable.
We accept payment through eBay’s managed payment system, including major credit/debit cards and PayPal.
Orders must be paid in full before dispatch. No credit terms are offered.
4. Shipping & Delivery
Orders are dispatched within 1-2 working days after full payment is received.
We offer delivery within the UK and to selected international destinations.
Delivery times may vary depending on the shipping method and location.
Buyers are responsible for ensuring the correct delivery address is provided at checkout.
5. Returns & Refunds
You may return most items within 30 days of receiving your order, provided:
Items are returned unused, in original packaging, and in resaleable condition.
Return postage is generally the buyer’s responsibility unless the item is faulty or incorrect.
Refunds will be processed within 5 working days of receiving the return.
Returns must be initiated via the eBay returns system.
6. Faulty, Incorrect, or Damaged Items
If you receive an item that is faulty, damaged, or incorrect:
Contact us via eBay Messages within 48 hours of receiving the item.
We may ask for photos to help resolve the issue.
A replacement, refund, or return will be arranged where appropriate.
In such cases, we may cover return postage.
7. Product Descriptions & Accuracy
We aim to ensure all listings are accurate and up to date.
Due to screen settings and manufacturing variations, actual product colours or details may vary slightly.
For products such as reading glasses, magnification strengths should be selected with care. We recommend consulting an optician if you are unsure.
8. Warranty & Liability
Unless specified, items do not carry warranties beyond your statutory rights.
We are not liable for misuse of products or for any indirect or consequential loss arising from product use.
9. Customer Service
We pride ourselves on excellent customer service. For help or support:
Contact us via eBay Messages
We aim to respond to all inquiries within 1 working day (Mon–Fri)
10. Governing Law
These Terms and Conditions are governed by the laws of England and Wales. Any disputes will be handled by the courts of England and Wales.
Stock Shift Ltd reserves the right to amend these terms without notice.
Last updated: 06/08/25