VW SCHECKHEFT SERVICEHEFT GOLF,PASSAT,POLO,SHARAN,usw.

Please ensure returned items include a covering letter showing date purchased, payment method & Ebay id. Failure to do this will result in delay in refund. Terms & Conditions 1 All items that have to be returned to us due to failure to deliver will be subject to a re postal charge. If for any reason you do not want the item re sent then a refund will be issued less any costs incurred by us ie.(Postal Charges, Ebay Fees, Paypal Fees.) 2.All faulty items must be notified within 2 days of receipt & returned within 7 Days of Receipt (New Items Only) Replacements will be sent once item has been checked for fault. If no fault is found & item is working properly then customer has to pay for re postal charges. 3. If a faulty item is returned for Refund we will issue a refund less the postage cost. (New Items Only) 4. All postage and packaging costs are customer's responsibility. 5. All returned items for any reason will be at customers expense.