Congratulations! Since you're reading this, you have discovered Apparel Zoo, THE online destination for shoppers who take their personal style as seriously!
We only accept Pay Pal.
California orders are required to pay sales tax.
IF YOU WOULD LIKE TO CANCEL A TRANSACTION, PLEASE NOTIFY US IMMEDIATELY, NO LATER THAN 24 HOURS OF THE PURCHASE DATE. ONCE AN ITEM IS SHIPPED, WE CANNOT RETRIEVE IT.
Customers who require a "guaranteed by" delivery date must contact us prior to purchasing.
We ship using FedEx or USPS. Most orders placed by 3pm PST Monday-Friday ship the same day. Orders placed after 3pm PST will ship the following business day. We ship worldwide to most countries.
International Customers: Due to customs and/or shipping delays delivery may take over 6 weeks. We are not responsible for taxes, duties, or fees your country may charge. Sometimes packages get lost through customs. In this case, we will refund your total purchase amount. Ebay systems give an estimated delivery date only. It is not promised that your package will arrive on that day.
If you choose to refuse your package upon delivery, please inform us so we can expect it to return back to our facility. Once an item is out for delivery, we have no control over time or procedure. It is then in the hands if USPS or FedEx. We ask that Negative feedback is not reflected based on delivery time. We are not at fault. We make sure every order is shipped within one business day.
At Apparel Zoo, our top priority is to provide the best possible service. We stand behind our products 100% and offer a full 14 day No Hassle Return Policy.
If for any reason you are not satisfied with your purchase, you may return the item(s), in new, unworn condition, within 14 days of the date of delivery for a full refund or an exchange. We will not accept returns after this amount of time. Ebay systems delete orders after 60 days, meaning we will not be able to find or refund your order after that time. (NO RETURNS/EXCHANGES FOR HATS, LINGERIE, SWIMWEAR OR ACCESSORIES ARE ACCEPTED).
To return an item, follow our three step process:
You must follow these instructions exactly. Failure to do so will prevent the processing of your return. **Returns that do not have a return Form, will take longer to process.
Please allow up to 7 days from the date your return is delivered to us (International up to 6 weeks) and the Final Value Fee is credited back to our account for the refund to be issued.
Feel free to contact us with any questions you may have. Our office is open from 8am-4:30PM PST Monday-Friday. We are closed on weekends and on all major and minor holidays.
Please message us if you have any questions or concerns regarding your eBay order, shipment, damaged items, tracking numbers, item description or additional comments. Thank you for shopping with us in advance! We value your business greatly.
We do not provide measurements for any item listed on our store. All items are packed and ready to ship. Size charts are available for some items. We are not responsible for manufacture size defects. Some items may run smaller than size. Since body types are different, we cannot guarantee sizes will fit.
Offers / Refunds / CANCELATION
We do not accept personal offers. We run discounted Sales on select items daily. Subscribe to our newsletter to stay informed. Due to Ebay Policy, orders are kept for up to 90 days. We cannot issue a refund after this amount of time from the purchase date. Please contact us immediately if you choose to return or cancel a transaction for a refund. Refunds appear in your PayPal account within 48 hours, if there are no holds on your account. Coupon codes are not valid toward any eBay purchase.