(Terms & Conditions)
Company: Japan Value Store (a division of Alpha Beauty Co.)
Site: Hong Kong
Sales Manager: Mr. Ali Kwok
Person in charge for Legal: Mr. Ali Kwok
Address: Flat C, 2/F, Wah Lik Industrial Centre, 459 Castle Peak Road, Tsuen Wan. Hong Kong
Telephone: +852 9606 9059
E-Mail: (please contact via eBay message)
Business Registration: Hong Kong Business Registration Office Nr.: 36765191
All products are sending from Hong Kong. We will send to the postal address provided on the next (HK) business day after completion of payment. They are sent by Hong Kong Post Service in Air Mail (non-registered post), unless stated otherwise. The shipping charge is indicated on each page of product, with an optional US$2.00 per post for upgrading to Registered Post with a Tracking Number. If you are purchasing more than one products, you can get US$1.00 postage discount each for the successive product(s).
Products are expected to receive within 7-21 days after payment (mostly 7-14 days). In rare case, or for heavy and/or bulky products, it is normal to be expected to arrive in around 30 days.
The customer has the right to return the products within 2 weeks without any reason. Any goods returned to us, under the right to cancel, they must be not damaged, defective or have not been sent in error, and must be paid for at the customers own cost.
How to Return your Product:
To return your product, you need to contact us at (please contact via eBay message) to get a Detail Returns Number (DRN). Please make sure that the product is not damaged or defective, and send to
Mr. Ali Kwok
Flat C, 2/F,
Wah Lik Industrial Centre,
459 Castle Peak Road,
Issuing the Refund:
All refunds will be made within 30 days of the date of cancellation via PAYPAL.
Returning Damaged or Defective Products:
If you have received a damaged or defective product, you need to contact us at (please contact via eBay message) to get a Detail Returns Number (DRN) before returning the item. We will send you a replacement for a damaged or defective item.
Limitation of Liability:
By placing any order on us, you are responsible for observing and complying with all applicable regulations and legislation which affect your purchase and subsequent use of our goods. This includes obtaining all necessary customs, import or other permits to purchase goods from our site. Certain national laws may prohibit the importation or exportation of certain of our goods to you. We make no representation and accept no liability in respect of the export or import of the goods you purchase. We do accept any liability for any direct, indirect, or consequential loss or damage arising from use of any products purchase from us.
Your personal information (e.g. name, address, postal address) collected in each order will be kept confidential and will not disclose to any third parties. Customers are entitled to inquire, update, or request deletion of your personal information at any time by contacting (please contact via eBay message)
© Copyright. Alpha Beauty. All rights reserved.
All product and service names are trademarks or service marks of their respective owners.