1.）Payment method:
We only accept PAYPAL PAYMENT as it is safe for both of us.
All payment must be completed within 2 days after the auction ended.
2.）Contact Us
1.)Customer satisfaction is very important to us and our feedback rating reflects this satisfaction.
2.)If you have any questions, our Customer Service staffs welcome you to email or call us. We strive to answer all questions and resolve any problems as quickly as possible.
3.)If you have any questions please contact us before bidding! Thanks.
4.)We try our best to reply to your emails as soon as possible, however, due to high volume of daily incoming emails and time zone difference; we may not be able to reply your emails immediately.
5.)Please allow 1-2 business days for us to response. If you do not receive any reply from us, please check your email ensuring your mailbox has not reached full size.
6.)Due to some ISP SPAM filter settings, you may not be able to receive our replies; if you have problems receiving our emails, you may need to use a different email account to contact us.
7.)Problems:
Please give us the opportunity to resolve any problem. We understand the concerns and frustrations you might have, and will try our best to resolve the issues.
Please email us before leaving any negative feedback or open any dispute on PayPal.
8.)We care about our valued customers, and will always try to help you. So if you have any problems, please e-mail us immediately.
3.）Terms and Condition
Shipping & Handling:
International Buyers - Please Note:
1.)Import duties, taxes and charges are not included in the item price or shipping charges. Buyers are responsible for these charges.
Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying.
2.)Shipping Terms:
We only ship to the confirmed address provided by PayPal.
Before you pay, please make sure your address in PayPal matches the address you would like us to ship to.
But sometimes international delivery is highly depended on the Courier Company and local customs/duties. If you do not receive your item on time, please contact us immediately for further assistance. Thank you for your understanding.
We also supply with DHL, UPS, EMS express shipping, but you need pay more money for express shipping. If you need express shipping service, please contact us before order.
3.)Shipping Time:
All items will be shipped within the times promised in eBay list handling time upon receipt of cleared payment (except Saturday and Sunday).
4.)Item ship by China Post Air Mail (Sometimes send by Singapore post or other ways). Shipping usually take about 15-25 working days some remote area it maybe take a little longer, please be patient.
5.)By post office past shipping statistic report, here below is the arrival lead time performance table for some countries, which is for buyer reference only.
|
Countr |
Delivery Time |
|
|
Working Days(not including holiday) |
7-11 |
12-14 |
15-22 |
>22 |
|
|
Working Days+Saturday+Sunday |
7-15 |
16-20 |
21-30 |
>31 |
|
United States |
Rate(time arrived) |
55.2% |
29.6% |
15.2% |
Contact seller |
|
United Kingdom/ Ireland |
Rate(time arrived) |
63.1% |
29.1% |
7.8% |
Contact seller |
|
Australia |
Rate(time arrived) |
61.4% |
24.3% |
14.3% |
Contact seller |
|
France |
Rate(time arrived) |
39.1% |
43.8% |
17.1% |
Contact seller |
|
Germany/ Canada/ Hungary |
Rate(time arrived) |
33.3% |
30.3% |
36.4% |
Contact seller |
|
Canada |
Rate(time arrived) |
47.1% |
37.4% |
21.5% |
Contact seller |
|
Spain/ Philippines/ Russia |
Rate(time arrived) |
28.5% |
47.9% |
23.6% |
Contact seller |
|
Italy/ Brazil/ Eastern Europe / South America |
30-50 working days |
>51 Contact seller |
Return Policy:
About Item Description:
All items sold by us are being described to the best of our abilities, as accurate as possible, and with utmost conscientiousness on our part.
However, to avoid any potential oversights, we respectfully request your assistance in helping us to make this a mutually satisfactory transaction by THOROUGHLY reviewing item description and photos, and asking all questions before BIDDING.
Please read these terms thoroughly before placing your bid.
Warranty: 60-days Return for Refund/ 1-year Repair.
Customer Satisfactory
Note: Do not hesitate to contact us anytime before and after your purchase, We are committed to your 100% customer satisfaction.
We are here and ready to assist you with any questions or concerns you might have before or after the purchase.
Our goal is to make sure you are a happy customer and pleasant shopping with us.
)
gouwudiguo
