Payment

We only accept PayPal for international transactions.

Please confirm your address & phone number on eBay before making payment.

Serious buyers only, please. Orders will be cancelled and an unpaid item dispute filed if payment is not received within 7 days of purchase.

Shipping

We will arrange the shipment within 1 working day after receive the payment.

For Free Shipping Items, order is sent via economy shipping which takes 10-20 working days for most countries. ( Shipping time can take 1-2 months to South America, Africa, and the Russian Federation due to more difficulty of transport and customs issues)

For Paid Shipping Items, order is sent via standard shipping which take 7-10 working days for most countries.

Please provide your current address & valid mobile number and make sure your address in eBay & PayPal matches the address you would like us to ship to before payment. If you have changed your address in eBay's system recently, please send us a note of your current address again as sometimes eBay shows the old address even after you have changed it.

We are unable to take any responsibility for any custom delay or tax. 

Returns

We offer a 60 day return policy. If you are not 100% satisfied with the quality of your purchase, you can return your item(s) for a full refund within 60 days from the shipping date of purchase. (Returns must be unused, without the smell of perfume, and in the original packaging.) In the package, please include a note with your user ID so that we know who the order was returned from.

Please note that intimates and swimwears are not returnable.

About Us

LOOKBOOK STORE was founded in 2009 with an aim to provide our customers a wide selection of the latest fashion and most desirable clothing and accessories. We started selling vintage clothes on eBay and quickly became one of the fastest growing boutique store on eBay. Having the advantage of direct access to a few thousand of clothing and accessories factories around the world, which allows us to offer new arrivals on a daily basis with very affordable price. Something you may just saw it on TV or fashion magazine, you will be able to find it in our store the next day.  

Contact Us

You can contact us via eBay Message or you can send us Email. Please add our domain: lookbookstore.com to your safe email box so you will not miss out our promotion newsletter. We aim to respond to emails within 24 hours of receipt.

Aftersales Email:

If you have a query regarding aftersales, please email aftersales@lookbookstore.com to get the best solution before you leave any feedback.

Delivery Email:

If you have a query about delivery, please email shipping@lookbookstore.com and we can investigate your delivery information further.