First Rhythm Records are a completely independent family run business supplying brand new top quality CDs and Vinyl.

Are your items new? - YES! All items are 100% brand new and supplied as they are manufactured. This sometimes means that CDs or DVDs may not be sealed or shrinkwrapped, this is purely a record company/manufacturer decision and is common in the UK, but we guarantee ALL ITEMS ARE NEW.

If you have already made a purchase please use the 'Contact Seller' option eBay provide, this will ensure that we receive relevant order information to enable us to promptly deal with your enquiry. We aim to respond same day during our business hours of Mon-Fri 9am to 6pm.

If you need us to answer any queries before your purchase then please email sales@firstrhythm.co.uk.

Our aim is to despatch stock items within 48 hours (2 working days) of payment being received, although due to stock locations some items may take a little longer. Preorder items can only be shipped once released by the record company. These items are clearly marked with an expected release date, once released then the delivery times below come into effect. Please make sure you are aware that these items will not be shipped until the stated release date.

Please note that international orders over £40 will be sent via 'AIRSURE' or 'INTERNATIONAL SIGNED FOR' post and this will incur an additional £4 on top of standard postage costs. Please take this into account when ordering.

Once handed over to Royal Mail for delivery they will deliver your item based on the delivery service you have chosen:

First Class: although usually next day, this is not always the case and Royal Mail can can take up to 3 working days to deliver.

Second Class: usually 2 days but again, Royal Mail can take up to 7 working days to deliver.

Airmail: this varies and can take up to 21 days

Items you have changed your mind on may be returned within 7 days for a refund on the cost of item only; no postage costs will be refunded.

Damaged items must be sent back to us and will be replaced (subject to stock) or refunded.